If you are an established PCMH patient at The Center for Living Well and would like to make your next chronic care (diabetes, hypertension, lab results review, etc.) appointment a virtual visit, below are the steps to take.

  • Virtual health is available Monday - Friday 7 a.m. - 7 p.m. and
    Saturday - Sunday & Holidays 8 a.m. - 6 p.m.

  • Board Certified Physicians

  • $10 copay

  • For use on your smartphone, tablet or computer


To schedule a virtual health visit talk to your provider at your upcoming appointment about doing a follow-up visit virtually, or call our front desk at
407-934-4100.  Once you have requested a virtual visit, please do the following:

  1. Visit the My Premise Health app or mypremisehealth.com

  2. If not already registered, click “Sign Up Now” and complete the fields using your legal name, date of birth, gender, last 4 digits of Social Security Number. If you are a spouse or dependent, call the Center for Living Well, 407-934-4100 to receive a personalized registration link.

  3. Click on “I’m not a robot” then hit Submit

  4. Once registered, simply log in via the app and click “Appointments”. You will see your upcoming appointment with the symbol of a little video camera.

  5. 15-minutes prior to your appointment, begin the eCheck-in process. Click here for steps on how to check-in.