If you are patient with an Orlando Health HMO and would like to make your next acute care appointment a virtual visit, below are the steps to take.

  • Virtual health is available 24/7, 365 days a year

  • Board Certified Physicians in all 50 states, so you may use during travel

  • $10 copay

  • For use on your smartphone, tablet or computer


To schedule a virtual health visit:

For PC/Mac: go to OrlandoHealth.com/Disney and select the link for Virtual Visit

For Smartphones or tablets: Open either the Apple App Store or Google Play Store and download the Orlando Health Virtual Visit app.

  1. Once on the webpage or in the app, select the option to “Register Your Account”

  2. Fill in your name and date of birth

  3. Select the option labeled “My employer or insurance provider offers me and my family access to Orlando Health Virtual Visit”. Enter Disney as your employer name and when complete, press the button labeled “Verify Eligibility”.

  4. The registration process will continue with selections to fill in your personal account information, basic medical history, medications taking, medication allergies.

  5. Registration is complete. You are ready to request a virtual visit.